This site scammed me for 800$.
So this order started when i accepted the laptop order for AM3 user on purse.
- I put in the order number which i got on amazon after purchasing the order
- Order had additional costs that werent in escrow (which happens a lot on purse but in 99% cases user just agrees to pay the difference)
- I showed how much it was the additional cost
- User refused to pay the tax which was paid on amazon
- I said i do not agree on this and that I will try to cancel the order on Amazon if it hasnt shipped already and UPDATE the order when i manage to do so or get an update
- User called for support and spammed the support inside few hours I wasnt online and Amazon still hasnt returned information about the order
- Support cancelled the transaction knowing that my order is still up on Amazon
- My order sadly shipped and user got it within a day
- After i realized that, i messaged Purse everyday for a month just so thhey reinstate the order for the item user already got (took me over 50 messages)
- They reinstated the order but user already spent money in escrow and refused to pay anything from the order, continued to ignore support
- I kept asking support where is my money, I got no response for almost 2 months now while they keep ignoring or avoiding the question
After i did over 2300 orders on their site, a site which is suppost to be a middleman service, so their job is to protect the money in escrow avoiding both parties from being scammed. Site that failed to do their job because they ignored my ingoing order now refuses to pay foe their mistakes and ignoring me!
While on purse i did make some mistakes but for every one of them they took money out of my purse wallet and I cannot complain about those as I did take part in the fault of those but in this scenario i followed the rules and i did my part of the order, purse got scammed by this customer and they want to blame it on my and let me lose 800$.
If im going to lose that money im going to let everyone know what kind of company you are and how you cheat people who worked with you for over 2 years.
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source https://www.reddit.com/r/btc/comments/a568fb/be_careful_with_purseio_site/
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