Hello,
I am a breakout trader who frequently uses high leverage to trade. I have never encountered this problem before. Around 5:30 AM GMT, I opened a short position with an average entry of 8994 on the XBTM19 contract. My stop loss was 8999. At 7:05 AM GMT, the price was still on a short term down trend and continuing to make new intraday lows. The highest price on the minute candlestick was 8941 and the lowest being 8881. The bitcoin index was also on a downtrend.
However, I was liquidated at 7:05 AM GMT with 1.8% slippage, at 9039. Without my stops being hit. While the price wick is not even shown anywhere on any chart (price did not visit there). The price went down, and I was liquidated while being short. Thats like being liquidated going long, when the market is going up.
Images of the chart: https://imgur.com/a/l0VyMM4
Liquidation: https://imgur.com/a/qaQDSOr
Bitmex Response: https://imgur.com/a/vFoszeg
Bitmex said that it is my fault I used high leverage, and that their contracts are based on fair market pricing index. Which is based off the index price. I included a chart of the index price at the time, and there is no wick anywhere. Irony is that they say their fair market price index is to prevent liquidations from happening. This is complete thievery and should be illegal.
Another point: u/rinexc noted that we should be able to see a wick going at least to 9039, since they claimed the liquidation engine closed my order at that price.
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source https://www.reddit.com/r/btc/comments/bu4ca4/how_i_got_illegally_liquidated_by_bitmex_and_why/
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