Hear me out. Bakkt is essentially a regulated exchange. To meet their goals, they need volume. A LOT of volume. And a LOT of customers. What do you do when yo want lots of customers? Right, you make it easy for them to join your platform. But the only way to become a Bakkt customer right now is to send a mail to their sales team. Not exactly the easiest way to onboard, which bring me to the following conclusion: Bakkt is currently not trying to have high volumes. Although they claim they launched, they're obviously still in the early customer acceptance/ramp up phase, only accepting a select handful of customers.
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