I got Sim swapped this morning around 4 AM from California while I was asleep in Texas. This morning around 3:30 my sim was swapped by what i believe was a T Mobile employee with access to this function from home or from their work location.
I woke up this morning to No service which i thought was unusual, so i trouble shoot myself to no avail, i go to a store front just to be asked repeatedly if i switched the sim which started to aggravate me to the point where i refused their solution of buying a new sim card so i went to the next one down the road. She pulls up my account and calls the employee customer service which the first store didn’t even do, the tech mentions my sim was switched at 3:30 AM and bypassed the “go ahead” from me (which can only be done by a t mobile employee). we get it resolved at the store and i’m at a loss because i don’t know anybody who would have the capacity to do this to me. She mentions to check my other accounts to make sure they’re up to date and safe. First thing i do is check my main email which had also been compromised due to the 2 step factor being trumped by them getting my sim and entering through their own iphone. I get multiple emails with password changes and coinbase password reset, followed by receipts for conversions, a failed attempt to purchase 3 bitcoin thru my bank, then a lump sum payment to a bitcoin wallet. Already submitted a ticket, but what else can i do besides changing passwords?
TLDR: got sim swapped in the middle of the night (by what i think was an employee of my phone company) and got my bit coin stolen. how they knew I had any is beyond me
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