The BIP39 derivation key from old servers looks like to be wrong. Previously, I had used the same paper backup to recover it (18 months ago) from an old phone that broke the screen.
Recently I migrated my phone (which bricked) to a new one. Both the backup and the BIP 39 did provide the same set of addresses.
I asked the Support and for the second time (the first time I payed more than 300$ in fees due to a Replace by Fee order was called as a CPFP without my previous consensus) that I had a terrible experience with them, they did not even reply explaining possible solutions. The aforementioned explanation is what I suggest that happened due to some experience I have as developer.
Another thing I asked them is to provide me releases of the previous versions and they said they would not provide that on email. They suggest me to look at their github release (I believe I would be able to compile their project and try to create the Android Apk, but I did not try because it would surely consume time and luckily I had the option to try with the old phone).
The repaired old phone had the software installed and configured, then, with the pin I was able to rescue the bitcoins.
In summary, from now on, I do not plan to use none of the softwares developed by them anymore. The support is terrible and lost my credibility.
In understand that the software is not Beta but some core features should already be stable.
In this sense, it is surely hard to me to keep trusting in their team.
Use hardware or paper wallets (generate public keys offline and save them) if you want to hold as a reserve. If you have recommendation for a trustable Android one it would be good to hear.
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