I've been waiting to withdrawal BTC from them since 12/9. Anyone else having trouble with them? The only option for support is their support chat, and they keep putting me off, after 10+ requests. They claim they are backed up because of holidays and have a ticket put in for me. And then they told me my withdrawal was in error because it had been in the system too long. So now I'm waiting for them to get to my ticket to cancel my withdrawal, so I can start a new withdrawal request. This all sounds very shady to me.
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