I wish I had found these other posts prior to using Changelly today. My very large exchange (worth thousands of USD) is being held because I'm in the USA. I have used Changelly in the past without issue from the USA, and have provided KYC documents. So far they have told me they can't help and to contact their security team about this, via amail. I did this hours ago and have received no response. (Changelly won't provide anything other than an email address, which alone is worrisome). I will update this post if I get my coins back. This is a huge potential loss.
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source https://www.reddit.com/r/btc/comments/epbmj2/beware_of_changelly_exchange/
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