BTC transfer 153 confirmations but still Pending??

I sent a btc transfer 24hrs ago. It now has 153 confirmations but my merchant says they can't collect the coins because it's pending?

I've never heard of such a thing. Has anyone had experience with a situation like this?

submitted by /u/MonteStones
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source https://www.reddit.com/r/btc/comments/ksrf3p/btc_transfer_153_confirmations_but_still_pending/